At LivePure Organic, we take pride in delivering high-quality, pure and naturally processed products. Due to the nature of our products, we maintain a strict no-return policy to ensure freshness, hygiene, and quality control. However, in rare cases where an issue arises with your order, we have outlined the resolution process below.

Return Policy

  • We do not accept returns once a product has been delivered.
  • All sales are final to maintain the integrity and quality of our organic, cold-pressed, and perishable products.
  • If you receive a damaged or incorrect item, please refer to our Refund Policy below for assistance.

Refund Policy

Refunds will only be considered under the following conditions:

1. Damaged Products
  • If your order arrives in a damaged condition, please notify us within 24 hours of delivery.
  • Email us at connect@livepureorganic.com with your order number, a clear description of the issue, and photos of the damaged product and packaging.
2. Incorrect Items
  • If you receive an incorrect product, inform us within 24 hours of delivery with proof of the mistake.
  • We will verify the issue and provide a resolution, which may include a replacement or refund.
3. Refund Process
  • Once the issue is verified, a refund will be processed within 5-7 business days to the original payment method used at checkout.
  • Refunds will not be provided for minor packaging variations or slight differences in color, texture, or taste, as our products are 100% natural and minimally processed.
  • Shipping fees (if applicable) are non-refundable.

Cancellation Policy

  • Orders cannot be canceled once placed, as we process them immediately to ensure timely dispatch.
  • In exceptional cases where cancellation is requested within 1 hour of placing the order, please email connect@livepureorganic.com. If the order has not been processed, we may consider a cancellation at our discretion.

For any concerns regarding your order, contact our customer support team at connect@livepureorganic.com. We are dedicated to ensuring a positive experience with LivePure Organic.